FAQ

FAQ DETAILS

  • How wallet system works?
    All the cashback amount applicable on the orders placed by a customer is credited to the customer's wallet. The wallet amount could be redeemed for further purchases on our store.
  • How will I come to know about any transaction in my wallet?
    Whenever a transaction is updated on a customer's wallet, a notification mail is sent to the registered mail id of the customer.
  • How could I check my wallet balance at a given time?
    Your wallet balance will be shown on screen whenever customer logs in into his/her account.
  • Is there any limitation of the amount which could be redeemed from my wallet?
    No, there is no limit. Customer can use 100% of his wallet amount with balance payment from other mode of payment selected during check out.
  • Is there any limitation of the amount which could be redeemed from my wallet?
    No, there is no limit. Customer can use 100% of his wallet amount with balance payment from other mode of payment selected during check out.
  • When will I get cash back in my wallet?
    Cash back will be credited to your wallet as soon as the payment is confirmed for the order placed at our store. Thus, for prepaid orders, cash back is credited immediately on receipt of the payment whereas for COD (Cash on Delivery) orders, cash back is credited when the order is delivered and payment is confirmed by our Courier partner.
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